Another 2 replacement Samsung Galaxy Note 7 has caught fire
Another replacement Samsung Galaxy Note 7 has reportedly caught fire in Minnesota. The news comes just days after a replacement Note 7 caught fire on a Southwest flight in Kentucky (seen in the picture above), and all four major US cell carriers told customers they could exchange all Note 7 phones, replacement or not.
The Minnesota case involves 13-year old Abby Zuis, who said she felt a "weird, burning sensation" while holding her Note 7 on Friday according to a report from KSTP. After the incident, the phone had burn marks similar to those seen on other Note 7 devices and it melted a cover that was on the phone.
KSTP news reported that the US Consumer Product Safety Commission was investigating the incident as well. The CPSC said it was "moving expeditiously" to investigate the fire in Kentucky earlier this week.
Few days later, another replacement Samsung Galaxy Note 7 has caught fire, bringing the total to three this week alone. This one was owned by Michael Klering of Nicholasville, Kentucky. He told WKYT that he woke up at 4AM to find his bedroom filled with smoke and his phone on fire. Later in the day, he went to the hospital with acute bronchitis caused by smoke inhalation.
"The phone is supposed to be the replacement, so you would have thought it would be safe," Klering told WKYT, saying that he had owned the replacement phone for a little more than a week. "It wasn’t plugged in. It wasn’t anything, it was just sitting there."
The most disturbing part of this is that Klering’s phone caught fire on Tuesday and Samsung knew about it and didn’t say anything. And actually, it gets worse than that.
Samsung asked Klering if they could take possession of the phone and he said no, though the company did pay to have it x-rayed — but the damning evidence comes in the form of a text message that Klering inadvertently received from a Samsung representative:
If you own a Samsung Galaxy Note 7 you should immediately stop using it and return it for a refund — all the major US carriers will exchange the phone, regardless of purchase date.
First reported replacement Samsung Galaxy Note 7 phone catches fire on Southwest Airlines flight 994
Does the Samsung Galaxy Note 7 is a fundamentally defective product and it should be pulled from the market without delay?
source: KSTP, WKYT
The Minnesota case involves 13-year old Abby Zuis, who said she felt a "weird, burning sensation" while holding her Note 7 on Friday according to a report from KSTP. After the incident, the phone had burn marks similar to those seen on other Note 7 devices and it melted a cover that was on the phone.
KSTP news reported that the US Consumer Product Safety Commission was investigating the incident as well. The CPSC said it was "moving expeditiously" to investigate the fire in Kentucky earlier this week.
Few days later, another replacement Samsung Galaxy Note 7 has caught fire, bringing the total to three this week alone. This one was owned by Michael Klering of Nicholasville, Kentucky. He told WKYT that he woke up at 4AM to find his bedroom filled with smoke and his phone on fire. Later in the day, he went to the hospital with acute bronchitis caused by smoke inhalation.
"The phone is supposed to be the replacement, so you would have thought it would be safe," Klering told WKYT, saying that he had owned the replacement phone for a little more than a week. "It wasn’t plugged in. It wasn’t anything, it was just sitting there."
The most disturbing part of this is that Klering’s phone caught fire on Tuesday and Samsung knew about it and didn’t say anything. And actually, it gets worse than that.
Samsung asked Klering if they could take possession of the phone and he said no, though the company did pay to have it x-rayed — but the damning evidence comes in the form of a text message that Klering inadvertently received from a Samsung representative:
Just now got this. I can try and slow him down if we think it will matter, or we just let him do what he keeps threatening to do and see if he does it
If you own a Samsung Galaxy Note 7 you should immediately stop using it and return it for a refund — all the major US carriers will exchange the phone, regardless of purchase date.
First reported replacement Samsung Galaxy Note 7 phone catches fire on Southwest Airlines flight 994
Does the Samsung Galaxy Note 7 is a fundamentally defective product and it should be pulled from the market without delay?
source: KSTP, WKYT
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